Amazon diagnosis

Kenneth M. Chipps Ph.D. chipps at
Fri May 6 19:43:28 UTC 2011

I am preparing a graduate level course for network managers. As part of this course I would like to use a series of case studies looking at problems such as described in the report from Amazon. If anyone has something similar or knows where I could find such things, I would appreciate a copy or a link to it.

Kenneth M. Chipps Ph.D.

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