What vexes VoIP users?

Scott Helms khelms at ispalliance.net
Wed Mar 2 11:07:21 CST 2011


     I hope not, but the sales guy I knew (he was the one who sold all 
of the VOIP only CMTSs) is in a different field now.  Their architecture 
was crummy and their reasoning for doing obtuse, but my friend was happy 
to sell them the gear.

On 3/2/2011 11:52 AM, Frank Bulk wrote:
> Wow, I was not aware of that, what a management and maintenance nightmare.  Do they still do this?
> Frank
> -----Original Message-----
> From: Scott Helms [mailto:khelms at ispalliance.net]
> Sent: Wednesday, March 02, 2011 10:49 AM
> To: frnkblk at iname.com
> Cc: nanog at nanog.org
> Subject: Re: What vexes VoIP users?
> Frank,
>       It gets better (which is sad) in the case of Charter if a customer
> ordered voice and data they were given a normal Moto SB for Internet
> data and a separate Arris eMTA (with no CPEs allowed other than the TA
> and the Ethernet port disabled) for voice.  The channels they were using
> for voice even terminated on a different CMTS altogether.

Scott Helms
Vice President of Technology
ISP Alliance, Inc. DBA ZCorum
(678) 507-5000

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