reporting physical plant damage to AT&T?

Charles N Wyble charles at knownelement.com
Wed Jan 5 11:41:31 CST 2011


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On 01/05/2011 09:11 AM, Jo Rhett wrote:
> On Nov 25, 2010, at 2:11 PM, Kevin Oberman wrote:
>> Have you tried 611 (from an AT&T land-line phone)?
> 
> Many people don't have one.  I haven't had one for over 12 years now, nor have any of my employers for the last 8 years.

They have an 877 number that routes to the same people.  I was at a
client and they were having some sort of telco emergency and obtained
the number as part of the resolution process.

Here it is:
from http://www.att.com/gen/general?pid=1603

Repair Service

1-866-346-1168
or 611 within state

24 hours a day, 7 days a week

It's amazing how many people don't know about 611. It's the fastest way
to reach clued/capable of paging clued people.



> 


- -- 
Charles N Wyble (charles at knownelement.com)
Systems craftsman for the stars
http://www.knownelement.com
Mobile: 626 539 4344
Office: 310 929 8793
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