Software For Telcos

Tue Jan 4 12:26:49 UTC 2011

What I've seen in my experience is mostly custom-developed software,
sometimes developed in-house, sometimes outsourced and sometimes both.
I don't know of many off-the-shelf packages out there.

There are of course many "vertical" off-the-shelf apps. For example:
billing systems, network management/monitoring systems, payroll
systems, CRMs, etc. Many times there is a lot of work to be done in
the area of system integration as there is a significant effort
involved in getting these vertical systems talking to each other.

cheers,

Carlos

On Tue, Jan 4, 2011 at 5:04 AM, jacob miller <mmzinyi at yahoo.com> wrote:
> Hi,
>
> I have been wondering what type of Software do top telcos use.
>
> The tracking of Customer circuits to ensure that from marketing,sales,accounts and technical department everything to do with the circuits has to be tracked.
>
> Anyone with any help in regards to top software that can be used to run such a telco to ensure that world class service is obtained will be crucial.
>
> Regards,
> Jacob
>
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Carlos M. Martinez-Cagnazzo
http://www.labs.lacnic.net
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