Verizon 3G/4G Mobile Internet Sales Contact?

Ryan Finnesey rfinnesey at
Mon Dec 12 15:46:16 UTC 2011

I am using what is called Verizon Private Network on 4G witch gives me
private Static IPs.


-----Original Message-----
From: PC [mailto:paul4004 at] 
Sent: Monday, December 12, 2011 10:10 AM
To: chris
Cc: NANOG list
Subject: Re: Verizon 3G/4G Mobile Internet Sales Contact?

>From my experience:

IPV4 Static IPs nor private IP service are currently available on the 4g
service (I asked).

Even the routable IPV6 Static IPs can not receive remote traffic (at least
they failed to get ESP traffic when I tried to build a VPN with them because
the ipv4 address provided was carrier-grade natted).  This, they seem too
clueless to provide any further input on after many attempts (they don't
know IPV6) even after calling Tier 2 support from a customer account with
2,000+ telemetry data lines.  Their IPV6 clue is very low.  The reps cared,
they just couldn't find anyone who knew the product and gave up.

For the IPV4 3g, the tech support should be able to sell you one, but it has
a $500 setup fee or something similarly absurd, making it very uneconomical
for a single unit.

On Mon, Dec 12, 2011 at 9:57 AM, chris <tknchris at> wrote:

> Hello,
> If anyone has any contact info for the correct department within 
> Verizon which handles getting a mobile internet service via 3G/4G, 
> that would be a huge help. I am trying to avoid the usual Verizon 
> runaround of being transferred from dept to dept because no one has 
> any idea what I'm talking about. I also would preferably like a static 
> IP if possible. Tried contacting Verizon Wireless and they are trying 
> to sell me a MiFi and have no idea what a static IP is :)
> Thanks,
> chris

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