Request for Mozilla network admin contact

Sat Aug 20 12:18:30 UTC 2011

We (AS22578) are unable to reach anything in 2620:0101:8001::/48 from 2620:4b::/48 (ICMP, 80/tcp, 443/tcp etc) and previous attempts to contact Mozilla via more normal channels about this have not resulted in a resolution.

ryan at ashburn-netops:~$ mtr --report www.mozilla.com
HOST: ashburn-netops              Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. ethernet1-5.ashburn-fw.traff  0.0%    10    0.3   0.6   0.2   3.3   1.0
  2. fa0-1.ashburn-rtr3.traffiq.c  0.0%    10    0.6   5.7   0.6  51.1  16.0
  3. 2600:c08:2002:3::1            0.0%    10    1.1   2.2   0.9  11.7   3.4
  4. core3-bbnet2.wdc002.pnap.net  0.0%    10    0.8  17.2   0.7 136.3  42.7
  5. 2001:450:2002:161::1          0.0%    10    1.1   0.9   0.8   1.2   0.1
  6. ???                          100.0    10    0.0   0.0   0.0   0.0   0.0

ryan at ashburn-netops:~$ mtr --report addons.mozilla.org
HOST: ashburn-netops              Loss%   Snt   Last   Avg  Best  Wrst StDev
  1. ethernet1-5.ashburn-fw.traff  0.0%    10    0.2   0.2   0.2   0.3   0.0
  2. fa0-1.ashburn-rtr3.traffiq.c  0.0%    10    0.6  18.9   0.6 183.8  57.9
  3. 2600:c08:2002:3::1            0.0%    10    4.0   1.6   0.8   4.0   1.2
  4. core3-bbnet2.wdc002.pnap.net  0.0%    10    0.9   0.8   0.7   0.9   0.1
  5. 2001:450:2002:161::1          0.0%    10    0.8  48.7   0.8 256.9  81.0
  6. ???                          100.0    10    0.0   0.0   0.0   0.0   0.0
ryan at ashburn-netops:~$

Shown above is the forward path via Internap->GBLX, and when we use our path via Cogent->Internap we are equally unsuccessful.

I have a hunch about the issue being related to Internap dissolving their Inter-PNAP AS and the return traffic dying at your network edge.  Any BGP/routing contact from Mozilla would be greatly appreciated (work hat: rrawdon at traffiq.com)

Ryan