crosevear at skytap.com
Thu Apr 21 22:46:46 UTC 2011
Quova, Maxmind, and others all return accurate results for everything of
ours I have tested. Some of the IPs in question have been properly assigned
or delegated to us for several years in whois. But yeah, thanks for the
input... I actually hadn't checked Quova until now. Perhaps Google rolls
On Thu, Apr 21, 2011 at 3:29 PM, Mike Schoenfeld <
Mike.Schoenfeld at mediatek.com> wrote:
> I don't know what Google uses but any company using F5 equipment is using
> Quova geolocation services. You can request updates and check your circuit
> The problem is that the F5 devices don't update the database files
> automatically, they need to be manually updated. Unless I get a specific
> request at my company I don't bother updating on a regular basis.
> -----Original Message-----
> From: Carl Rosevear [mailto:crosevear at skytap.com]
> Sent: Thursday, April 21, 2011 6:19 PM
> To: nanog at nanog.org
> Subject: Re: Youtube Geolocation
> I have had this same problem, followed Google's forms, etc... they never
> seem to fix it. Its really annoying.
> This is an epic fail on the part of Google in my opinion. My netblocks all
> show Seattle in whois... my routing is obviously here... I don't think we
> have an official address in the UK listed on anything.
> How does Google get this information? Why don't they possibly ever do
> anything about it? It makes Google's properties perform abysmally to a
> large percentage of our customer base. And then we get blamed for it.
> And Google does nothing, even after submitting the web form that clearly
> states that they will not get back to us about it but will try to resolve
> the issue. Its quite hideous really. Its in everyone's worst interest. How
> about maybe trusting my whois data? If whois data leads to incorrect
> results then it is in the netblock owners' best interest to update the whois
> data if they want to be directed efficiently with gslb/etc that uses whois
> data as the source.
> And I've been working with ip-geo stuff for years... I understand that a
> lot of effort has gone into making it "better" than the whois data... but
> every other freaking IP geolocator I type my IP into properly recognizes the
> addresses are in Seattle... why not Google?
> Anyway, I at the very least commiserate with you if I'm not perhaps making
> some passive-aggressive cry for help from Google or anyone else with a clue
> bat about this issue. :) Thanks!
> On Thu, Apr 21, 2011 at 2:36 PM, Dan White <dwhite at olp.net> wrote:
> > We're experiencing very poor quality with You Tube, and it appears
> > we're subject to a bad entry within a geolocation database somewhere.
> > When we attempt to view videos, the contact comes back to us from IPs
> > 220.127.116.11 (traceroute's through Frankfurt)
> > 18.104.22.168
> > 22.214.171.124
> > All of those IPs are >125ms away from us (126.96.36.199/20, and
> > 188.8.131.52/20).
> > However, we've never experienced redirection problems with Google
> > before (we always land at www.google.com), so I'm not sure where to
> > take our trouble. The page at:
> > http://www.google.com/support/websearch/bin/request.py?contact_type=ip
> > isn't of much help as it assumes the problem is google.com redirection.
> > Are there any contacts at Youtube who could provide some assistance?
> > Thanks,
> > --
> > Dan White
> Carl Rosevear
> Manager of Operations
> Skytap, Inc.
> direct (206) 588-8899
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