peter.hicks at poggs.co.uk
Fri Apr 15 08:17:48 CDT 2011
On 15 Apr 2011, at 14:14, harbor235 wrote:
> If I were going to provide a 365x24x7 NOC, how many teams of personnel do I
> need to fully cover operations? I assume minimally you need 3 teams to cover the
> required 24 hr coverage, but there is off time and schedule rotation?
Although more geared up for on-call, http://blog.hinterlands.org/2010/07/running-an-oncall-rota/ is a very useful resource.
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