Barracuda Networks is at it again: Any Suggestions as to an Alternative?

Mike Gatti ekim.ittag at gmail.com
Mon Apr 11 09:34:25 CDT 2011


Not an appliance but a really amazing job at stopping spam, www.messagelabs.com (purchased by Symantec). We went from messagelabs service to barracuda appliance and the difference is astronomical, whereas before i might get one or two spams a day using MessageLabs now with the barracuda I get an average of 25 to 30. 

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Michael Gatti  
cell.703.347.4412
ekim.ittag at gmail.com




On Apr 8, 2011, at 11:51 PM, John Palmer (NANOG Acct) wrote:

> OK, its been a year since my Barracuda subscription expired. The unit still stops some spam. I figured that I would go and see what they would do if I tried to renew my subscription EXACTLY one year after it expired. Would their renewal website say "Oh, you are at your anniversary date", and renew me for a year?
> 
> No such luck: They want me to PAY FOR AN ENTIRE YEAR for which I did NOT receive service and then for the current (upcoming year). Sorry - I don't allow myself to be ripped off like that. Sorry Barracuda - you get no money from me and I'll tell everyone I know about this policy of yours.
> 
> I posted an article about this unscrupulous practice on my blog last year at http://www.john-palmer.net/wordpress/?p=46
> 
> My question is - does anyone have any suggestions for another e-mail appliance like the Barracuda Spam Firewall that doesn't try to charge their customers for time not used. I should be able to shut off the unit for a year or whatever and simply renew from the point that I re-activate the unit instead of having to pay for back-years that I didn't use.
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> Thanks
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