Extended outage at Vitelity / XO?

Edward A. Trdina III ff30751 at verizon.net
Fri May 21 07:35:52 CDT 2010


Graham-

It is not just a problem with Vitelity.  It is happening to all voip
providers that use XO dids.  Others are reporting the problem to be fixed
now.

Ed

-----Original Message-----
From: Graham Freeman [mailto:graham.freeman at cernio.com] 
Sent: Friday, May 21, 2010 3:14 AM
To: NANOG list
Subject: Extended outage at Vitelity / XO?

Hi, folks,

All 30 of the DIDs I have at one of VOIP providers, Vitelity.net, have been
offline for more than 8 hours as of this writing.

Vitelity quickly acknowledged the problem, and are characterizing this as a
"global DID outage" at XO Communications, affecting "over 100,000 of
[Vitelity's] DIDs alone and many others throughout [XO's] network."    Now,
I know major outages do happen, and service with Vitelity has been generally
good, but 8 hours and counting is pretty awful.

I'm worried that this may in fact be the result of a contract dispute of
some kind between Vitelity and XO, and, if so, that this may be an even
bigger problem for me than it already is.

Can anyone else confirm Vitelity's report of widespread outages with XO?

thanks,

Graham






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