Contacts re email deliverability problem to tmomail.net?

Sat May 15 22:38:22 UTC 2010

> 
> On Fri, May 14, 2010 at 6:51 PM, Al Iverson <aiverson at spamresource.com> wrote:
>> I'm surprised more gateways aren't rate limiting or blocking you; my
>> experience with these services is such that the providers really want
>> you to utilize SMS instead, if you build up any sort of significant
>> volume. I've certainly seen multiple providers delay this inbound mail
>> periodically.

Hi, Al,

That may be, but it would surprise me.   The carriers still get paid by virtue of charging the recipients for the SMSes, and in this particular case cutting off this line of communication is leaving money on the table, as email->SMS deliverability is desired yet optional/secondary functionality of the app.

On 15 May 10, at 08:29 , Jaren Angerbauer wrote:
> 
> Al beat me to responding to this, but +1 on his comment.  IIUC, the
> email-to-sms is definitely not for commercial use (as in an iPhone
> app), and is more for 1 to 1 type communications.  If your client is
> looking to build a business around SMS communications, they need to
> make the investment to use the standard SMS platforms.
> 
> --Jaren

Hi, Jaren,

There appears to be a misunderstanding.  The messages in question are in fact 1:1 interpersonal communication between my client's customers (the people who use my client's iPhone messaging app) and their correspondents (to whom we're trying to deliver via the email->SMS gateway).    We're not sending ads, newsletters, or other such cruft.

...

In any event, back to the original question:  I would really appreciate any contacts at Tmobile who can help me sort this out.  All of the Tmobile postmaster addresses I've tried have bounced.   I've posted on the developer web forum, but that forum is specifically geared toward people developing on Tmobile phones, which isn't us.

thanks,

Graham