XO feedback

Thu Jul 1 16:55:14 UTC 2010

I can't say I share the same experience. Their pricing is mediocre and
their billing and customer service are absolutely atrocious. They sold
me six cabinets with transit in one of their facilities, never
installed power to the cabinets, and then tried to invoice me for the
transit. To this day no one at XO sees fit to fix this injustice so
they're to the impression that I owe them for the balance of a
contract that was literally unusable.

Jeff

On Thu, Jul 1, 2010 at 4:22 PM, Net <funkyfun at gmail.com> wrote:
> Hi,
>
> We're currently looking to buy transit from XO for one of our DCs.
> Their pricing is very competative compared to some of the other
> providers we've considered to date.
>
> I'm hoping to get some feedback on their services, support, peering
> arrangements and the overall stability of their core backbone network
> from folks who've had experience or currently using them.
>
> Any info would be greatly appreciated.
>
> Thanks in advance
>
> --
> Sent from my mobile device
>
>

-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

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