Ticket/Asset Managment system

Ray Sanders ray.sanders at villagevoicemedia.com
Fri Feb 12 11:36:41 CST 2010


A previous employer did something similar with Solarwind's ipMonitor and 
Kayako eSupport.
Neither are open source, but at the time, the cost for each piece of 
software was reasonable.

Jens Link wrote:
> "Brandon Grant" <brandon at momentous.ca> writes:
>
>   
>> Also, I am hoping to find a tool that can tie in with SNMP software so
>> I can have tickets auto-generated for certain types of SNMP traps or
>> polling failures.
>>     
>
> Do it the other way round: Use something like Nagios, Zabbix or Icinga
> for monitoring and if a fault is detected let the monitoring system 
> send a message to your ticket system. 
>
> Jens
>   
> ------------------------------------------------------------------------
>
>
> No virus found in this incoming message.
> Checked by AVG - www.avg.com 
> Version: 9.0.733 / Virus Database: 271.1.1/2683 - Release Date: 02/12/10 00:35:00
>
>   


-- 
-"Prediction is very difficult, especially about the future."
-Niels Bohr
--
Ray Sanders
Linux Administrator
Village Voice Media
Office: 602-744-6547
Cell: 602-300-4344





More information about the NANOG mailing list