Mitigating human error in the SP

Stefan Fouant sfouant at
Tue Feb 2 02:46:07 UTC 2010

Vijay Gill had some real interesting insights into this in a presentation he gave back at NANOG 44:

His Blog article on "Infrastructure is Software" further expounds upon the benefits of such an approach -

That stuff is light years ahead of anything anybody is doing today (well, apart from maybe Vijay himself ;) ... but IMO it's where we need to start heading.

Stefan Fouant, CISSP, JNCIE-M/T
GPG Key ID: 0xB5E3803D

> -----Original Message-----
> From: Suresh Ramasubramanian [mailto:ops.lists at]
> Sent: Monday, February 01, 2010 9:29 PM
> To: Chadwick Sorrell
> Cc: nanog at
> Subject: Re: Mitigating human error in the SP
> On Tue, Feb 2, 2010 at 7:51 AM, Chadwick Sorrell <mirotrem at>
> wrote:
> > This outage, of a high profile customer, triggered upper management
> to
> > react by calling a meeting just days after.  Put bluntly, we've been
> > told "Human errors are unacceptable, and they will be completely
> > eliminated.  One is too many."
> Automated config deployment / provisioning.   And sanity checking
> before deployment.
> --
> Suresh Ramasubramanian (ops.lists at

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