nenolod at systeminplace.net
Mon Aug 23 19:55:39 UTC 2010
Vyatta's commercial products (the bundles with OS+Hardware) come with adequate support in my experience.
(Sorry for topposting. The android email experience is depressingly lacking.)
Andrew Kirch <trelane at trelane.net> wrote:
> On 8/23/2010 1:17 PM, Joel Jaeggli wrote:
>> What it really comes down to is packets per watt or packets per dollar,
>> if it's cheaper to do it this way then people will, if not BFD.
>I disagree here. Core routing isn't purchased based on cost, it's
>purchased based on support. People have not adopted Vayetta, or
>Mikrotik or many of the other small routing platforms which are in fact
>MUCH cheaper than the bridge or the tree (cisco or juniper), and the
>reason is simply support.
>If my router breaks beyond my ability to fix it I have a certified
>engineer (of some value or other) at my site with parts to fix it within
>4 hours. This is why people go with Cisco and Juniper. It's also a
>mechanism of CYA. Would we rather tell our boss that the company has
>responded and dropped the replacement part in the mail, or that a
>technician from the router supplier is on their way and will be here
>very shortly, and ooh, by the way, you did recommend redundant hardware
>when the piece that broke was purchased, and it was available at a discount.
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