Books for the NOC guys...
bdfleming at kanren.net
Fri Apr 2 09:01:09 CDT 2010
On Apr 2, 2010, at 7:09 AM, Robert E. Seastrom wrote:
> This morning I went digging for a book to recommend that someone in
> our NOC read in order to understand at a high level how Internet
> infrastructure works (bgp, igps, etc) and discovered that the old
> standbys (Huitema, Halabi, Perlman) have all not been updated in a
> decade or so.
> On the one hand, they're all still quite relevant since there hasn't
> been anything really earth-shattering in that department, but they are
> all going to be lean to nonexistent on stuff like IPv6 and NLRI
> So, what are you having your up-and-coming NOC staff read?
It kind of depends on what you want from your NOC folk and (at least a
little bit) which "level" NOC people need the resource.
In addition to the ones already listed, we encourage Tier 1 and Tier 2
people to read and understand these two books:
T1: A Survival Guide
Network Maintenance and Troubleshooting Guide
We find these are both pretty solid resources, especially for our Tier
1 folks. Since much of what they eventually deal with are Layer 1
problems, having resources that focus on Layer 1 helps get their mind
moving that direction. If we have a routing problem, that generally
needs to get bumped up anyway since it means somethings misconfigured
or a routing protocol is acting up.
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