cross connect reliability

Thu Sep 17 23:39:37 UTC 2009

Having work in high traffic colo spaces around the world for the last  
ten years or so, in my experience this type of issue is very rare. If  
you are having this type of "quality" issue, I would sit down with  
your sales rep and ask to be stepped through their processes, there is  
obviously something that has gone VERY VERY WRONG.

Shane

On Sep 17, 2009, at 10:45 PM, Michael J McCafferty wrote:

> All,
> 	Today I had yet another cross-connect fail at our colo provider. From
> memory, this is the 6th cross-connect to fail while in service, in  
> 4yrs
> and recently there was a bad SFP on their end as well. This seemes  
> like
> a high failure rate to me. When I asked about the high failure rate,
> they said that they run a lot of cables and there is a lot of jiggling
> and wiggling... lots of chances to get bent out of whack from activity
> near my patches and cables.
> 	Until a few years ago my time was spent mostly in single tenant data
> centers, and it may be true that we made fewer cabling changes and  
> made
> less of a ruckus when cabling... but this still seems like a pretty  
> high
> failure rate at the colo.
> 	I am curious; what do you expect the average reliability of your  
> FastE
> or GigE copper cross-connects at a colo?
>
> Thanks,
> Mike
>
> -- 
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> Michael J. McCafferty
> Principal, Security Engineer
> M5 Hosting
> http://www.m5hosting.com
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