Upstream BGP community support
JC Dill
jcdill.lists at gmail.com
Sat Oct 31 23:47:39 UTC 2009
Andy B. wrote:
> I tried to contact my upstream several times through different channels
> to get some background as to why they would not be able to provide us
> this service, but all we get is tickets that get closed without an
> answer. Management itself does not seem to bother either.
>
Completely separate from your question about BGP community support
policies, the quoted text above is a stopper for me. Any company that
wants my money shouldn't close tickets without an answer - about
anything, ever. This is a huge customer support red-flag issue for me.
As always, YMMV.
jc
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