TWC outage
Adam Greene
maillist at webjogger.net
Tue Mar 31 21:43:01 UTC 2009
Thanks for various replies off-list which helped to troubleshoot this issue
and possibly accelerate resolution.
Time Warner attributed the issue to a routing loop on the Level 3 network
caused by some work last night. Based on a traceroute from a Webjogger
customer, the loop was in Chicago.
As of about 4:45pm EDT things seem back to normal.
Thanks!
Adam
--
Webjogger
(845) 757-4000
ASN 20208
----- Original Message -----
From: Adam Greene
To: outages at outages.org ; nanog at nanog.org
Sent: Tuesday, March 31, 2009 11:18 AM
Subject: [outages] TWC outage
Seems to be an outage with Time Warner Cable in the upstate New York area
...
As far as I can tell, it's on AS7843.
I'm awaiting callback from an engineer for details ....
Adam
--
Webjogger
(845) 757-4000
ASN 20208
======
C:\>tracert www.authorize.net
Tracing route to www.authorize.net [64.94.118.77]
over a maximum of 30 hops:
1 38 ms 1 ms 2 ms 10049.webjogger.net [204.8.80.49]
2 6 ms 6 ms 7 ms cpe-24-29-112-25.nyc.res.rr.com
[24.29.112.25]
3 8 ms 7 ms 6 ms gig-12-2-nycmnyrdc-rtr1.nyc.rr.com
[24.29.104.97]
4 7 ms 7 ms 8 ms gig1-0-0-nwrknjmd-rtr1.nyc.rr.com
[24.29.130.182]
5 7 ms 7 ms 6 ms ae-4-0.cr0.nyc30.tbone.rr.com [66.109.6.78]
6 9 ms 8 ms 8 ms ae-1-0.pr0.nyc20.tbone.rr.com [66.109.6.163]
7 8 ms 9 ms 8 ms 66.109.9.210
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
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