Yahoo and their mail filters..
ops.lists at gmail.com
Tue Mar 24 20:50:24 CDT 2009
On Wed, Mar 25, 2009 at 2:54 AM, Sean Figgins <sean at labrats.us> wrote:
> something as spam? There are SO many that it's a significant load on our
> mail server. Our Exchange server could never have hoped to keep up. And
> our abuse department has no chance to keep up.
> I'll have to look into abacus to see if it can be of some service to our
> abuse department.
In case you havent found out yet, AOL (and most other large ISPs)
feedback loops are in ARF format - which means they are quite easy to
parse and aggregate using scripts. Or using readymade software like
http://wordtothewise.com/resources/arf.html has links to the arf spec
and other docs, plus check out the 'tools for senders, recipients'
http://wordtothewise.com/resources/arfrecipient.html links to
arffilter - a free script to parse ARF email and feed it into your MUA
/ ticketing system in a much more usable format. And once you have it
in that format - well, you can get counts of complaints per IP, tie it
to account data drawn from your billing / radius etc systems .. most
of the work you are having your abuse team do is entirely automatable.
And a waste of their time to do manually.
As providers, I suppose we must apologize for not making this
sufficiently clear even to normally clued admins at other sites ..
though several sites do seem to be consuming it just fine, and we send
high volume feedback loops to hotmail/yahoo/aol etc, and they to us,
without my team having to do anything much manually, its mostly
http://postmaster.info.aol.com/fbl/ does link to arffilter by the way.
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