AT&T Wireless Data Contact

James Ribar james+nanog at jribar.com
Mon Mar 16 12:57:43 CDT 2009


Hi,

Our half or dozen or so iPhone users are experiencing issues with  
accessing our corporate website and email services.

I spoke to AT&T's support who after a few minutes told me it wasn't an  
ATT problem and forwarded me to Apple who said it was an issue with  
the website and were unable to help.

I have verified that the website and email in question work just fine  
when connecting from other networks, ruling out in my book an issue on  
our end.  As far as I can tell the issue seems to be with AT&T's DNS  
servers which are not resolving our domains properly.  Accessing  
services by IP address works fine.

In an effort to avoid being bounced back and forth on the phone all  
day between AT&T and Apple, is there anyone that can contact me off  
list who is able to help with this issue or point me in the right  
direction?

Thanks,
James




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