SBC NOC contact

William Pitcock nenolod at systeminplace.net
Fri Mar 13 12:20:51 CDT 2009


Hello,

Does anyone here have an SBC/AT&T NOC contact that goes to an actual
human being? Their NOC handle email, support at swbell.net bounces with the
following message:

| Dear SBC Yahoo! Member,
| 
| Our Support Request site has recently changed.
| Please submit your question or comment via our new online form available at
| http://help.sbcglobal.net/techquestions.php.
| 
| Thank you for contacting SBC Yahoo! Technical Support.

Which is especially funny because I don't do business with SBC at all.
Also, their website leads us to a "we don't take emails anymore"
message.

But I digress, their nameservers are out of sync, causing problems with
reverse DNS suddenly going away for some SBC IPs in our logs. Appears to
be an issue with ns1.pbi.net...

So yeah, if someone knows somebody who could fix that, that would be
fantastic.
-- 
William Pitcock
SystemInPlace - Simple Hosting Solutions
1-866-519-6149





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