savvis
Randy Bush
randy at iij.ad.jp
Fri Jun 5 23:23:56 UTC 2009
> we have a routing issue within savvis
> <http://puck.nether.net/netops/nocs.cgi?ispname=savvis> says to contact
> ssc at savvis.net and ipnoc at savvis.net
> the latter does not answer email. the former is invalid
> ... while talking to cluster9.us.messagelabs.com.:
> >>> DATA
> <<< 550 Invalid recipient <ssc at savvis.net> (#5.1.1)
> 550 5.1.1 <ssc at savvis.net>... User unknown
> <<< 503 RCPT first (#5.5.1)
> could someone with routing filter fu at savvis please contact us out of
> band? thanks.
for the archives
o someone gave us a different front door address at savvis. the tech
there replied that, as it was the site of their customer, they could
not help [0].
o i also received a response to the nanog post from an engineer. it
was to
- say they will have the broken email listings fixed
- say they will chase down internally with customer
you can guess who i would hire.
randy
--
[0] - at the companies where i have worked (which vix says is a skewed
sample), "not my job" is a CLM. the customer pays me for it to be
my job. i may not be able to disclose, but i sure as hell will
chase.
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