Fire, Power loss at Fisher Plaza in Seattle

Jeffrey Lyon jeffrey.lyon at blacklotus.net
Fri Jul 3 16:11:01 CDT 2009


That's a great idea, use some lame Web 2.0 trend to communicate with
actual real life customers. </sarcasm>

Jeff


On Fri, Jul 3, 2009 at 4:59 PM, Marshall Eubanks<tme at americafree.tv> wrote:
>
> On Jul 3, 2009, at 4:29 PM, Ben Carleton wrote:
>
>> Yes it was.
>>
>> On Jul 3, 2009, at 4:29 PM, Jeffrey Lyon wrote:
>>
>>> Wasn't Authorize.net affected by this? We received a support ticket
>>> about why Authorize.net is down today (I don't know either, I don't
>>> ask too many questions).
>>>
>
> Authorize.net was for a while completely off the air, and companies that
> relied upon them
> were not getting credit card authorizations (and, thus, no ecommerce). I
> think it is still only
> partially functional.
>
> Authorize.net has been communicating with customers mostly (entirely ?) with
> twitter - they are
>
> @AuthorizeNet with a hash tab of #authorizenet
>
> If you go there, you will see a lot of status messages like
>
> #authorizenet (cont.) Do not manually submit ARB transactions b/c you run
> the risk of your merchants being double billed.
> 10 minutes ago from web
>
> (i.e., 4:47 EDT).
>
> You will also see a lot of posts from annoyed people if you search on
>  #authorizenet
>
> It's an interesting use of Web 2.0 for emergency communications.
>
> Regards
> Marshall
>
>
>>> Jeff
>>>
>>> On Fri, Jul 3, 2009 at 4:21 PM, Tomas L. Byrnes<tomb at byrneit.net> wrote:
>>>>
>>>>
>>>>>
>>>>> Earth is a single point of failure, where is your backup site?
>>>>
>>>> [TLB:] Given that all my customers are on Earth, I don't need one if my
>>>> customers also are "down".
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>> --
>>> Jeffrey Lyon, Leadership Team
>>> jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
>>> Black Lotus Communications of The IRC Company, Inc.
>>>
>>> Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
>>> at Booth #401.
>>>
>>
>>
>>
>
>
>
>



-- 
Jeffrey Lyon, Leadership Team
jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

Look for us at HostingCon 2009 in Washington, DC on August 10th - 12th
at Booth #401.




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