Fire, Power loss at Fisher Plaza in Seattle

Seth Mattinen sethm at rollernet.us
Fri Jul 3 12:40:55 CDT 2009


Tomas L. Byrnes wrote:
> This begs the question of what basic parameters should be for a "carrier
> hotel" or co-lo.
> 
> Given that we're getting designated "Critical Infrastructure", we'd
> getter start coming up with some, or we'll have them defined for us.
> 
> The old NEBS standards were too much of a straightjacket, but the
> current situation, where any buffoon who wants to can claim to be
> something they aren't (redundant and reliable) undermines the business
> of those who actually spend the money, and make the effort, to provide a
> true "carrier grade" co-lo.

Absolutely. Then your pricing is so far out of whack with the apparent
competition that it's hard to get customers when it appears one can get
the same/better for far less. Me, personally, I just don't say things
like "100% uptime" or claim to be a carrier-grade facility. But I think
that scares people off when my competitors (and I've seen the insides of
some of the horrid trash heaps they call a NOC) claim they do.


>
> This is life in the current Internet: Overpromise, and Underdeliver.
> 

"Our flywheel systems are so failure-proof and thinking outside the box
that we don't need a silly battery UPS that can cold-start!"

I know outages and related discussion end up attracting the off-topic
hammer here on NANOG, but I do find them interesting and worthwhile.

~Seth




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