ISP Unbundling circuits
sethm at rollernet.us
Thu Jan 29 17:56:56 UTC 2009
Colin Alston wrote:
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> Jay Nugent wrote:
>> *EVERY* ISP I have consulted for has failed to perform the simplest of
>> Order Entry processes, including an item-by-item checklist of what to do
>> when a customer disconnects. At each ISP we have found numerous circuits
>> still in place and being paid for month after month.
> Circuits seems worse, but they also don't seem to track their CPE at
> all. We have boxes full of various teleco CPE, including some Cisco 800
> and 1600 routers. I guess it costs more than it's worth to recover it,
> but the irritating thing is we have to hold it "incase" they ever ask
> for it.
> I even have a cabinet full of patch/cross-connect gear at one site. The
> teleco took some of the NTU kit from it when it was cancelled, said they
> would be back for the rest and 2 years later there it stands :)
> Murpheys' law says the instant I tie it to the roof of my car, they will
> ask when they can come collect it...
Same here; cabinet full of telco stuff. I've showed it to several techs
and they've all told me they wouldn't reuse it anyway so there's no
point in taking it back.
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