XO -- Plea for engineer to contact me
owen at delong.com
Sat Jan 10 12:19:27 CST 2009
I apologize to the list, but, I'm at my wits end.
Can an engineer with clue PLEASE contact me regarding ticket 1781923.
I cannot get past the phone operators to speak to an engineer about a
misconfiguration on the XO side with my service.
I don't know what's actually in the ticket, but, I'm not requesting a
configuration change. The BGP session _IS_ working, except XO is
failing to accept a single prefix from us which XO assigned to us.
The response I'm getting from customer care is not matching these facts.
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