Network SLA

Saqib Ilyas msaqib at
Thu Feb 19 15:50:17 UTC 2009

I am curious to know about any tools/techniques that a service provider uses
to assess an SLA before signing it. That is to say, how does an
administrator know if he/she can meet what he is promising. Is it based on
experience? Are there commonly used tools for this?
Thanks and best regards
Muhammad Saqib Ilyas
PhD Student, Computer Science and Engineering
Lahore University of Management Sciences

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