McAfee/AT&T Issue

Wed Feb 18 17:58:33 UTC 2009

We are seeing intermittent connectivity issues via AT&T to McAfee's Update service network (208.69.152.0/21).

Attempts to contact McAfee Support and AT&T support have gotten standard responses. If there is a McAfee Net Admin on list, maybe you can initiate a ticket with AT&T? We've got several downstream customers that are being affected by the issue.

3     3 ms     3 ms     2 ms  iodc-69-71-48-2.ioconnect.net [69.71.48.2]
4     3 ms     3 ms     3 ms  12.89.121.177
5    26 ms    25 ms    25 ms  cr1.phmaz.ip.att.net [12.123.206.138]
6    26 ms    25 ms    25 ms  cr1.dlstx.ip.att.net [12.122.28.181]
7    26 ms    26 ms    27 ms  tbr1.dlstx.ip.att.net [12.122.18.138]
8    25 ms    25 ms    25 ms  gar4.dlstx.ip.att.net [12.123.16.97]
9   212 ms   200 ms     *     12.118.225.22 <--------Problem occurring here. Sometimes traffic gets through, sometimes it doesn't
10   29 ms    26 ms    26 ms  216.143.71.219
11   26 ms    26 ms    26 ms  www.mcafeeasap.com [208.69.153.135]

Thanks,
Matt Calhoun
i/o Data Centers