Seeking FIOS tech support with two (or more) brain cells

Robert E. Seastrom rs at seastrom.com
Wed Feb 4 22:45:50 CST 2009


Hi folks,

Does anyone know any kind of super-secret back door number for Verizon
FIOS tech support for people-with-a-clue?  I can hear the drool
hitting the keyboard on the other end of the line and the confusion in
the voice of the support rep when I try to get help with turning up a
"business" (ha!) FIOS circuit with five static addresses on it.
Things have sure gone downhill since they decided that a MOCA handoff
was a good idea; I turned one of these up for another friend a year
ago and it was 100% plug and chug...

Before you flame me, yes, I tried the database on puck.nether.net to
see if I could pull something off via that route, but no joy.

-r






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