Calling Comcast Postmaster or whomever actually is responsible for Comcast RBL maintenance

Griffiths, Chris Chris_Griffiths at Cable.Comcast.com
Thu Dec 3 14:22:44 CST 2009


On 12/3/09 12:10 PM, "Chris Stebner" <chris.stebner at gmail.com> wrote:

> For over a month now I've been fighting with Comcast Customer Security
> Assurance regarding a simple BlackList issue. Apparently there is some
> disconnect between internal applications and their ability to report
> BlackList status accurately and the 'actual' BlackList rule-set. Supposedly
> the ticket has been escalated to 'admin' and 'engineering' multiple times to
> no avail. Currently we are waiting for engineering again to examine the
> issue.
> 
> The block is owned by us, a facilities based CLEC in business for over 10
> years. The /24 in question is used for business T1's.
> 
> If anyone has any contacts, ideas or the power to resolve the issue I'd be
> elated to hear from you.
> 
> 
> Thank you all for your time,
> 
> Chris Stebner
> 970-403-0102

I have send this issue on to the right team and you should hear back from
them shortly.

Thanks for posting.

-- 
Chris Griffiths
Comcast Cable Communications, Inc.
National Engineering and Technical Operations






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