Calling Comcast Postmaster or whomever actually is responsible for Comcast RBL maintenance

Griffiths, Chris Chris_Griffiths at
Thu Dec 3 14:22:44 CST 2009

On 12/3/09 12:10 PM, "Chris Stebner" <chris.stebner at> wrote:

> For over a month now I've been fighting with Comcast Customer Security
> Assurance regarding a simple BlackList issue. Apparently there is some
> disconnect between internal applications and their ability to report
> BlackList status accurately and the 'actual' BlackList rule-set. Supposedly
> the ticket has been escalated to 'admin' and 'engineering' multiple times to
> no avail. Currently we are waiting for engineering again to examine the
> issue.
> The block is owned by us, a facilities based CLEC in business for over 10
> years. The /24 in question is used for business T1's.
> If anyone has any contacts, ideas or the power to resolve the issue I'd be
> elated to hear from you.
> Thank you all for your time,
> Chris Stebner
> 970-403-0102

I have send this issue on to the right team and you should hear back from
them shortly.

Thanks for posting.

Chris Griffiths
Comcast Cable Communications, Inc.
National Engineering and Technical Operations

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