Looking for AT&T / Verizon / Sprint WWAN service impressions- on or off-list replies welcome

Wed Apr 15 23:56:46 UTC 2009

What is it about the bloody telcos. You want to spend money, but yet you 
can't reach the right people to get your questions answered or schedule 
the service.

Gah.

I experienced this recently, trying to have some inside wiring work done 
at my house. They rolled a tech, but then he claimed he "wasn't 
prepared" to do the work. What exactly was he prepared to do, on an 
inside wiring call?  It took multiple calls / disconnects to SBC to get 
to the right dept and have a tech deployed who was actually prepared to 
install the jack.

Do these places take courses on anti sustainability? It's amazing they 
are still in business.

Crooks, Sam wrote:
>  
> After much hassle and several false starts and disconnects in getting in
> touch with the right department in Sprint, I spoke to a woman in
> technical support in the group that supports 3G data cards.  
> 
> She said:
> 
> - public IP addresses are used
> - static IP available for $3/mo additional
> - maximum 3G data plan is 5GB/mo of data transfer, retail reate, $60/mo
> (which is typically cheaper than your typical ADSL/IDSL or ISDN service
> cost)
> 
> 
> Sam Crooks
> 
> 