Register.com DNS hosting issues

Fri Apr 3 19:51:01 UTC 2009

Looks like a routing issue to their DNS servers.

traceroute to DNS020.C.REGISTER.COM (216.21.235.20), 64 hops max, 40 byte
packets
 1  c28.134.nauticom.net (209.195.134.28)  0.778 ms  0.894 ms  0.829 ms
 2  10.11.11.9 (10.11.11.9)  1.010 ms  0.799 ms  0.829 ms
 3  c246.134.nauticom.net (209.195.134.246)  1.271 ms  1.379 ms  1.350 ms
 4  207.88.183.141.ptr.us.xo.net (207.88.183.141)  84.817 ms  7.764 ms
7.699 ms
 5  65.106.3.185.ptr.us.xo.net (65.106.3.185)  7.606 ms  7.634 ms  7.504 ms
 6  206.111.0.54.ptr.us.xo.net (206.111.0.54)  31.458 ms  28.509 ms  20.199
ms
 7  Vlan424.icore1.MLN-Miami.as6453.net (66.110.9.13)  48.740 ms  36.118 ms
36.211 ms
 8  ix-6-2.icore1.MLN-Miami.as6453.net (66.110.9.54)  36.328 ms  36.851 ms
36.334 ms
 9  * * *
10  blackhole.prolexic.com (209.200.132.42)  36.127 ms  36.136 ms  36.298 ms
11  *

Clinton Popovich
Systems Engineer
Consolidated Communications

-----Original Message-----
From: Jeffrey Negro [mailto:jnegro at billtrust.com] 
Sent: Friday, April 03, 2009 3:42 PM
To: Dennis Burgess - LTI
Cc: nanog at nanog.org
Subject: RE: Register.com DNS hosting issues

No ETA given to me, just the stock line of "We apologize.. blah blah...
as soon as possible.. blah blah."

Jeffrey Negro, Network Engineer

Billtrust - Improving Your Billing, Improving Your Business

www.billtrust.com <http://www.billtrust.com/> 

609.235.1010 x137

jnegro at billtrust.com <mailto:jeichmann at billtrust.com> 

From: Dennis Burgess - LTI [mailto:dmburgess at linktechs.net] 
Sent: Friday, April 03, 2009 3:39 PM
To: Jeffrey Negro
Subject: Re: Register.com DNS hosting issues

Thanks for the update :)  Guess they did not get a ETA time?  

-----------------------------------------------------------
Dennis Burgess, CCNA, A+, Mikrotik Certified Trainer
WISPA Board Member - wispa.org <http://www.wispa.org/> 
Link Technologies, Inc -- Mikrotik & WISP Support Services
WISPA Vendor Member
Office: 314-735-0270 Website: http://www.linktechs.net
<http://www.linktechs.net/> 
LIVE On-Line Mikrotik Training
<http://www.linktechs.net/onlinetraining.asp> 

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Jeffrey Negro wrote: 

For anyone trying to troubleshoot any strange resolution or page loading
issues, Register.com is apparently having a massive DNS hosting outage
that has been going on since 2 days ago, and is still continuing.  I
only found out because our monitoring was complaining about one single
domain on and off.  After speaking with register.com support, they
admitted to the ongoing issue.

If anyone has reported this already on the list, I apologize in advance
for the repetition.

Jeffrey