[NANOG] Installation troubles with GlobalCrossing

Dave Siegel dsiegel at siegelie.com
Fri May 16 10:46:54 CDT 2008

Hi Eric, 

Sorry you're having troubles.  If you send me an email with your 
customer information or give me a call I'll look into this and get
you sorted out.

Dave Siegel
VP Global IP/Data Services Product Management

On Thu, May 15, 2008 at 09:38:04AM +0200, Erich Hohermuth reportedly typed:
> Dear members,
> I just want to ask if anyone else have major troubles to install new or
> upgrade services with Global Crossing ?
> The story:
> Last year on December we ordered two layer2 point to point connections
> based on gigabit ethernet connections. The main idea was to directly
> connect to the peering point. After waiting 3 months and lots of mails
> they get the right hardware in place but now 6 months later we still
> don't have a running service, because they just implement something with
> tagged interfaces on one the peering point site without asking.
> Regards
> 	Eric
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Dave Siegel                     http://www.siegelie.com/blog/
have you read my blogs today?   http://blogs.globalcrossing.com/dsiegel/

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