Querstions about COGENT and their services...

Mike Tancsa mike at sentex.net
Tue Jun 3 12:32:17 CDT 2008


At 12:10 PM 6/3/2008, David Coulson wrote:
>the cheapest, that's for sure. I've not heard anything about them in 
>the last couple of months, but the last year has been filled with 
>almost monthly service outages or congestion.


They are also one of the biggest providers... Proportionally 
speaking, if they had the same percentage of failures as a provider 
10% of their size, it would appear Cogent is "worse" as there would 
be more reports.  Also, in my experience, I find Cogent pretty good 
about admitting to outages, even if we didnt notice it.  Some 
providers on the other hand do everything possible to hide any issues...

Cogent's pricing in Canada is not that far off from a number of other 
providers I could choose from so to say "you get what you pay for" 
misses a bit of detail.  They are not the cheapest, but in that price 
range, I like the service they offer and have found them a relatively 
reliable provider.  There are other "premiere" / "Tier 1" providers 
that I found gave worse service, had billing that would drive my AP 
people crazy and were far more difficult to deal with from a trouble 
ticket perspective.


         ---Mike 





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