Level3 tries cell-phone style billing scam on customers

Jeffrey Lyon jeffrey.lyon at blacklotus.net
Thu Jul 31 12:04:29 CDT 2008


Peer1 has a similar charge but actually labels it "LA
Telecommunications Surcharge" or something to the effect.

(David: Sorry for sending to you personally at first instead of to list).

--
Jeffrey Lyon, President
Level III Information Systems Technician
jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

Talk for 4h 45m from the U.S. to Latin America for $10.00:
http://www.defensecalling.com


On Thu, Jul 31, 2008 at 12:48 PM, David Hubbard
<dhubbard at dino.hostasaurus.com> wrote:
> From: Patrick Giagnocavo [mailto:patrick at zill.net]
>>
>> Anyone else seeing this same behavior from Level3?
>>
>
> We're going on three months of trying to get billing
> issues resolved; and yes, no way to talk to a real
> person anymore, nor are there any sales reps left
> that have any interest in talking to their customers
> as far as I can tell.  If it weren't for positive
> experiences with tech support, they would be Verizon.
>
> David
>
>




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