EMort at xo.com
Thu Jul 24 07:23:41 CDT 2008
If you can reply to me with the ticket details and number I can make
sure it get looked at by the right folks.
Eric J. Mort
Sr. Manager - IP Operations
Desk - 314-787-7826
Cell - 314-486-9057
emort at xo.com
From: William R. Lorenz [mailto:wrl at express.org]
Sent: Thursday, July 24, 2008 12:01 AM
To: Zaid Ali
Cc: nanog at merit.edu
Subject: Re: XO contact
Do XO engineers still read and participate in this mailing list?
We've been going back-and-forth for a couple of weeks now on a newly
installed XO circuit. The circuit does not work, and we've heard
of engineers resetting an ML100 card, possibly RE Cisco's CSCec78266.
We have publicly-traded companies in the facilities, and it would be
wonderful if we could get in touch with a knowledgeable XO engineer?
On Tue, 24 Jun 2008, Zaid Ali wrote:
> Can someone from XO who handles this neighbor 22.214.171.124 help me
> with a BGP session going down? This is the second time within a week
> where a misconfiguration of an ACL on XO end is bringing down my BGP
> session with you and its frustrating to go through the normal tech
> support chain.
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