What to do when your ISP off-shores tech support

Etaoin Shrdlu shrdlu at deaddrop.org
Sat Dec 27 16:22:23 UTC 2008

Skywing wrote:

> I find those speech recognition menus quite annoying.  American
> Airlines has one that's just not good enough over a lower bitrate
> cell voice link in a crowded situation when you're trying to
> determine what's the deal with cancelled flights or whatnot along
> with everyone else in the plane.  Always have to waste a minute for
> it to decide that it's going to punt to a real person.  It would be
> nice if there was a way to bypass it.

say "agent" and keep repeating that word until it understands you. That 
will bypass the menus, and take you to a person.

Debugging is twice as hard as writing the code in the first place.
Therefore, if you write the code as cleverly as possible, you are,
by definition, not smart enough to debug it.
   Brian W. Kernighan

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