What to do when your ISP off-shores tech support

Martin List-Petersen martin at airwire.ie
Wed Dec 24 18:06:48 UTC 2008

Etaoin Shrdlu wrote:
> Randy Bush wrote:
>> On 08.12.24 12:43, Jay Hennigan wrote:
>>> Matthew Black wrote:
>>>> I've had difficulties reaching anyone with a brain
>>>> at my DSL provider Verizon California.
>>> Switch to a local ISP with local tech support.
>> bingo.
> Uh, ditto? Having left SoCal a couple of years ago, my data is a bit
> stale. However, I happily used XO+Covad in three separate locations (in
> SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon
> sucks. In fact, since you are in the Long Beach area, they suck even
> more than they do other places. Vote with your feet.

Layer 3 should indeed never be bought based on price or how big the
provider is , but based on service.

And if none of the options work out, you can always start your own.

Verizon, no matter where in the world, always seems to be a nightmare to
deal with. I second the suggestion to vote with your feet.

Kind regards,
Martin List-Petersen
Airwire - Ag Nascadh Pobal an Iarthar
Phone: 091-865 968

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