Level3 tries cell-phone style billing scam on customers

Patrick W. Gilmore patrick at ianai.net
Sun Aug 3 00:38:16 UTC 2008


On Aug 2, 2008, at 8:24 PM, Jeff MacDonald wrote:
> On Sat, Aug 02, 2008 at 11:15:06AM -0700, Tomas L. Byrnes wrote:
>> There's a big difference between the airlines hiking fares for future
>> flights, which you can see when searching, and choose the  
>> competition;
>> and companies adding "surcharges" to pre-existing contracts, some  
>> with
>> terms and penalties for termination; all of which have a relatively  
>> high
>> switching cost.
>>
>> This is a way for them to raise prices above what they contracted  
>> for,
>> while preventing termination of contracts for cause.
>>
>> It's sleazy.
>
> agreed.
>
> however, is there a provision in the contract that allows the rates,  
> fees,
> etc to be changed without notice?

Usually there is something about having to pay whatever taxes &  
legally mandated fees there are no matter what.  Which is probably why  
they called it a "tax", even though it isn't.  (No comments on what  
that says about L3.)

-- 
TTFN,
patrick





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