[NANOG] Level3 not honoring Broadwing contracts?

Jeffrey Lyon jeffrey.lyon at blacklotus.net
Tue Apr 29 08:30:43 UTC 2008

This sounds fairly accurate, it's all in how the contract is written.


On 4/28/08, up at 3.am <up at 3.am> wrote:
> In 2006, I signed a 3 year contract with Broadwing for a 1 cabinet
> colocation with 6Mbs dedicated for under $1,000/mo.  A few weeks ago,
> about halfway through this contract, I get a letter from Level 3's
> "Director of Colocation" that they are going to raise my price by several
> hundred dollars a month.
> I spoke with my new Level 3 rep, and he just notified me that their legal
> deparment confirms that all they have to do is give me 30 days notice to
> increase their price.
> This does not make sense to me.  I am bound to a 3 year contract, where I
> have to pay them the rest of the term if I were to leave early, but they
> can jack up the price by 40-50% during that time, arbitrarily?  I do not
> see that provision in my contract, and would rather avoid legal expenses
> if possible.  Has anyone else had to deal with this sort of thing from
> Level 3?
> TIA,
> James Smallacombe		      PlantageNet, Inc. CEO and Janitor
> up at 3.am							    http://3.am
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Jeffrey Lyon, President
Level III Information Systems Technician
jeffrey.lyon at blacklotus.net | http://www.blacklotus.net
Black Lotus Communications of The IRC Company, Inc.

The lower the latitude, the better my attitude.

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