Hotmail NOC Contact

Michael Holstein michael.holstein at csuohio.edu
Thu Apr 3 16:03:42 UTC 2008



> We have identified that messages from your IP (209.255.20.17) are being
> blocked based on the recommendations of the Symantec Brightmail  as
> traffic/e-mail originating from your IP matched characteristics of recent
> spam attacks from compromised, or 'zombie' infected, machines.  
>   

Do you rewrite/forward mail? .. we're a .edu, and allow our students to 
forward to hotmail/yahoo/whatever .. so when a phishing/malware sweep 
hits campus, about 60% is reflected back onto the Internet (sometimes 
our Anticrap gateway catches it, sometimes not). Because of the way 
addresses are re-written, it looks like it came from us.

> After reviewing the information you provided, we have taken steps to remove
> the block. This change should take effect within the next 24-48 hours.  
>
>   

They're true to their word here .. we got ourselves de-listed in ~12hrs.

Cheers,

Michael Holstein
Cleveland State University



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