ISP support for Email (was Re: DDoS Question)

Wed Oct 3 17:14:43 UTC 2007

> Why should ISPs still pay to support subscriber e-mail either inhouse
> or outsourced, any more than paying to support USENET, Chat, FTP/HTTP 
> Hosting, etc?  Let subscribers choose whichever "free" or "fee-based" 
> supplier, and wash your hands of both the support issues and the legal 
> compliance issues.

For better or worse, whatever hoops you can make a customer have to jump 
through to leave may keep them your customer 'by force'. Its hard to 
change your email address and notify everyone on your address book and 
the sites you may have used it to sign up with. It may not be right, but 
it does seem to work.

Also, having your domain on that customers email address is low cost 
advertising.

sam