[admin] Errors to NANOG list subscribers take II

Fri Nov 9 16:00:41 UTC 2007

Given the serious impact this is having on operations, does this have a 
master ticket number or escalation id of some type? Has the vendor been 
involved yet? When can we expect to see a post mortem/RFO?

- billn

On Fri, 9 Nov 2007, Martin Hannigan wrote:

> 
> Dear Colleagues:
> 
> As you know, we are all seeing a single mailer message show up in our
> mailboxes at ~0330/est on a daily basis. We are aware that this is
> on-going.
> 
> The issue is being actively worked on by the admin team at Merit and a
> resolution is forthcoming. Since the message happens once a day, it's
> understandably difficult to make a best effort determination that a
> fix will take hold. There isn't a test or dev system to try out
> solutions.
> 
> This problem has been assigned a reasonable priority by the folks at
> Merit and we hope to see it fixed soon. Thanks to all who have let us
> know about this.
> 
> Best Regards,
> 
> Martin Hannigan
> NANOG MLC Member
> 