Best practices for [email protected] mailbox and network abuse complaint handling?

Suresh Ramasubramanian ops.lists at
Sun May 13 14:44:22 UTC 2007

On 5/13/07, Niels Bakker <niels=nanog at> wrote:
> Difficult, as spam complaints generally include the original spam and
> thus trigger SpamAssassin (almost) just as hard.
> Otherwise, looking forward to your 98% effective procmail recipe

Start with something as simple as "to or cc your abuse desk" .. and
ask yourself how many times your abuse desk has been bcc'd on email in
the past.

Suresh Ramasubramanian (ops.lists at

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