Best practices for abuse@ mailbox and network abuse complaint handling?

Niels Bakker niels=nanog at bakker.net
Sat May 12 23:19:25 UTC 2007


* ops.lists at gmail.com (Suresh Ramasubramanian) [Sat 12 May 2007, 05:25 CEST]:
> On 5/11/07, K K <kkadow at gmail.com> wrote:
>> Probably 98% of the mailbox is from are spammers who've harvested or 
>> randomly targeted abuse@ addresses for male enhancement, maybe 1.99%
> So?  A little filtering should handle a lot of that, procmail even.
> At least to file the obvious crap into a different folder that can be 
> looked at and blown away

Difficult, as spam complaints generally include the original spam and 
thus trigger SpamAssassin (almost) just as hard.

Otherwise, looking forward to your 98% effective procmail recipe


	-- Niels.



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