NOC Personel Question (Possibly OT)
Daniel J McDonald
dan.mcdonald at austinenergy.com
Thu Mar 15 13:59:58 UTC 2007
On Wed, 2007-03-14 at 19:47 -0600, Todd Christell wrote:
> Greetings,
>
> Sorry if this is OT but we are having a discussion with our HR
> department. We are in the process of getting a 24 X 7 NOC in place and
> HR has a problem with calling them NOC Specialist. What is the
> generally accepted title?
If they manage end-devices, we title them System Support Technician
(A-C)
If they manage routers and firewalls, they are titled Network Systems
Administrator, Network Systems Administrator Senior, and Lan/Wan
Integrator.
--
Daniel J McDonald, CCIE #2495, CISSP #78281, CNX
Lan/Wan Integrator
Austin Energy
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