Comcast contact for the East Coast

Thu Mar 8 03:57:43 UTC 2007

Dennis Dayman wrote:
> Stephen Kratzer wrote:
>> On Friday 02 March 2007 20:58, Ashe Canvar wrote:
>>  
>>> Could someone from Comcast please contact us (netops at citrixonline.com).
>>>
>>> Customers behind Comcast on the east coast cannot get to our
>>> 216.219.126.0 prefix in Santa Barbara, CA. Comcast's peering with Cox
>>> on ashbbbrj02-ae0.0.r2.as.cox.net may be to blame.
>>>
>>> Regards,
>>> Ashe Canvar
>>> Network Engineer
>>> -- 
>>> Citrix Online (AS16815)
>>> 5385 Hollister Avenue
>>> Santa Barbara, CA 93111 USA
>>> -- 
>>>     
>>
>> We've been having a similar issue since last Friday; Comcast 
>> customers are unable to get to our 66.59.96.0/24 prefix through 
>> Ashburn, Virginia. Could someone from Comcast also contact us at 
>> admin at ctinetworks.com?
>>
>> Also, anyone happen to know of a publically accessible Comcast 
>> looking glass?
>>
>> Thanks,
>>
>> Stephen Kratzer
>> Network Engineer II
>> CTI Networks, Inc.
>>
>>
>>   

Comcast ops folks said they have stated a network change was made last Friday which should have addressed this; are you still having the problem and if so, when the most recent time was they ask?

-Dennis