FBI tells the public to call their ISP for help

Sean Donelan sean at donelan.com
Wed Jun 13 19:39:14 UTC 2007

On Wed, 13 Jun 2007, Brandon Butterworth wrote:
>> The fine people at the FBI are recommending people call their ISP for
>> home computer technical support, even though most ISPs don't sell
>> home computers, operating system software or application software.
> Sounds like an opportunity, someone will want to buy that custom

I found it amusing the FBI saying "don't call us (either)."

AT&T: Support+ $99 for virus/spyware issues 1-866-294-3464
Best Buy: Geek Squad $99 to $349 1-800-GEEK-SQUAD (1-800-433-5778)
Circuit City: Firedog $79 to $159 1-800-FIRE-DOG (1-800-347-3364)
Microsoft PC security: No Charge for virus issues 1-866-PC-SAFETY

>> BTW, 1 million compromised computers is probably a low estimate.
> 100 aware users is probably a high estimate

If they are aware users, they probably don't have the problem.

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