FBI tells the public to call their ISP for help

Sean Donelan sean at donelan.com
Wed Jun 13 18:49:50 UTC 2007

If your call center volumes go up today...

The fine people at the FBI are recommending people call their ISP for 
home computer technical support, even though most ISPs don't sell 
home computers, operating system software or application software.

    First, if you believe your computer has been compromised, do not call
    the FBI directly. You should contact your Internet service provider.
    They can help you determine if your computer has been infected, and
    what steps to take to restore it. We are not in a position to provide
    technical assistance.

BTW, 1 million compromised computers is probably a low estimate.

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